SolutionsPayment Reminders
Automated reminders that get invoices paid on time
Reduce late payments and internal follow-ups with reminders that reach customers before, on and after the due date, each one carrying a link to pay.
Most late payments are not refusals. They are customers who forgot.
Receivables slip because nobody reminded the customer at the right moment, or because the reminder arrived without an easy way to pay. Collections teams fill the gap by hand: calling, emailing, keeping lists. The effort grows with the customer base, and the results depend on who is chasing that week.
Manual follow-ups
Staff spend their days calling and emailing customers about payments that were simply forgotten.
Reminders without a way to pay
A message that says "please pay" sends the customer looking for an account number, a branch or a portal.
No record of what was sent
Follow-ups live in inboxes and spreadsheets, so nobody can show which customers were reminded, when, and whether they opened it.
Reminders that are sent, tracked and paid
A complete reminder cadence runs on the gateway, so the nudge and the payment are the same system.
Scheduled cadence
Reminders go out before the due date, on the due date and after it, with each type switched on or off by you.
SMS, Viber, WhatsApp and email
Reminders reach customers on the channels they already use, with delivery and click tracking on each message and templates in your brand.
AI Call Agent
Automated voice calls that remind customers of upcoming or overdue payments. No human agent needed. Set the rules, SwiftPay makes the call.
Pay from the reminder
Each message carries a payment link, so the customer pays on the rail they already use through Online Payments.
Matched to the account
Payments made from a reminder are matched to the invoice or account automatically through Reconciliation.
Daily reminder report
One file per day listing every reminder sent, by channel and outcome, ready for your collections team.
What happens on every receivable
Set the cadence once. SwiftPay runs it for every customer and every cycle.
Receivable created
An invoice, installment or cycle enters SwiftPay with its due date and amount.
Reminders sent
Customers hear from you before, on and after the due date, by SMS, Viber, WhatsApp, email or an automated call.
Customer pays
One tap on the link opens a hosted page with their preferred payment method.
Recorded and reported
The payment is matched to the account and the day's report captures it.